Shipping policy
Shipping Times
Once ready, your order is handed over to an express courier and generally delivered within 24-48 business hours in Italy. For islands or remote areas, delivery may take 2-4 business days.
Shipping Costs
Shipping costs are automatically calculated during checkout based on the weight, volume of the package, and the destination. You can view the final cost before completing your purchase.
Order Tracking
As soon as your package is handed over to the courier, you will receive an email with a link to track your shipment in real time.
Packaging
All products are carefully packaged to ensure they arrive intact at their destination. We use safe and, where possible, recyclable packaging materials.
Delivery Delays and Issues
We cannot be held responsible for delays caused by the courier or by events beyond our control (strikes, adverse weather conditions, etc.). If you encounter any delivery issues, please contact us; we'll do our best to resolve the issue.
For any questions or concerns regarding shipping, you can contact us via the contact form on the website or by email at info@creativelab20.com.
Once ready, your order is handed over to an express courier and generally delivered within 24-48 business hours in Italy. For islands or remote areas, delivery may take 2-4 business days.
Shipping Costs
Shipping costs are automatically calculated during checkout based on the weight, volume of the package, and the destination. You can view the final cost before completing your purchase.
Order Tracking
As soon as your package is handed over to the courier, you will receive an email with a link to track your shipment in real time.
Packaging
All products are carefully packaged to ensure they arrive intact at their destination. We use safe and, where possible, recyclable packaging materials.
Delivery Delays and Issues
We cannot be held responsible for delays caused by the courier or by events beyond our control (strikes, adverse weather conditions, etc.). If you encounter any delivery issues, please contact us; we'll do our best to resolve the issue.
For any questions or concerns regarding shipping, you can contact us via the contact form on the website or by email at info@creativelab20.com.